Customer Support Module
Telegram-command support desk: a configurable /faq list plus real tickets. Buyers open and track them with /support and /mytickets, admins answer with /answerticket.
Customer Support Demo
bot
What does the Customer Support module do?
Telegram-command support desk: a configurable /faq list plus real tickets. Buyers open and track them with /support and /mytickets, admins answer with /answerticket.
- Customer service
- Help desk
- Support automation
Everything You Need
Explore all the powerful features included in the Customer Support module.
Real tickets with /support
Included with the Customer Support module for seamless integration.
Track them with /mytickets
Included with the Customer Support module for seamless integration.
Admins answer with /answerticket
Included with the Customer Support module for seamless integration.
Configurable /faq list
Included with the Customer Support module for seamless integration.
Use Cases
Discover how businesses use the Customer Support module
Customer service
Perfect for teams looking to implement customer service capabilities.
Help desk
Perfect for teams looking to implement help desk capabilities.
Support automation
Perfect for teams looking to implement support automation capabilities.
Easy to Integrate
Use our RESTful API or webhooks to integrate the Customer Support module with your existing systems.
View API Documentation// Enable Customer Support module
curl -X POST https://api.botlaunch.io/v1/modules \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"module": "customer-support",
"enabled": true,
"config": {
// Your configuration here
}
}'
// Response
{
"success": true,
"module": {
"id": "customer-support",
"name": "Customer Support",
"enabled": true,
"status": "active"
}
}Related Modules
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